[IxDA Discuss] Resources for new usability managers

[Richard I. Anderson]

At 6:36 PM -0700 5/19/08, Elise Edson wrote:
>Can anyone recommend coursework, books or other resources to help managers
>understand how to handle IxD / usability professionals and manage the user
>experience?  (Not so much the methodology, but direct guidance on resource
>planning, logistics, evangelizing usability, budget, performance metrics,
>etc.)

Hmm...  Some guy called Richard Anderson offers some things along 
these lines.  See, for example, his blog 
(http://riander.blogspot.com/), courses and workshops he offers 
(http://www.well.com/user/riander/workshops.html), ...

Richard
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Richard I. Anderson
http://www.riander.com/
http://riander.blogspot.com/
http://interactions.acm.org/