[IxDA Discuss] Asking questions to participants in a positiveor negative way ?

[chiwah liu]

> You ought to allow users to have the opinions that they have - even if
> those opinions include 'don't know' or 'don't care' (or
> both).
>
> The answer options you offer should depend solely on the answers that your
> users want to give - not upon how many users there are.
>
> If you don't know what answers your users want to give, then interview them
> to find out before running your survey. And by the way -
> you should do that anyway (i.e., interview some users first)  if you want
> anything like good results from your survey.
>

Do you mean that when a user chooses "neutral" for a question, it has a
meaning? And if most of my users choose "neutral", it means that my question
is wrongly formulated? Then in both case should I interview them to know why
they choose the "neutral" option?

But in this case, does that mean that I should include for each question a
checkbox asking if they don't care, don't know and if they felt sometime one
aspect or another?

Best,
Chiwah