[IxDA Discuss] Most usable doesn't always mean best solution

[Kiran Mova]

what would be the usability implication if user is allowed to write their
own question and answer?

If open-ended is too vague, will it help to provide sample questions?

If sample questions are provided, will users tend to choose one of the
sample questions?



On Tue, 4 Mar 2008 09:31:44, Patricia Garcia <pgarcia413 at earthlink.net>
wrote:

> I'm a bit confused.  You reference the fact that the form takes more
> time and effort as meaning it's unusable.    Efficiency (which is
> what I assume you are referring to) doesn't just mean faster, it
> means less wasted time.  If the goal if the form was to be more
> secure and adding more questions accomplished that goal, how is that
> wasted time to look through more questions?  Particularly when the
> user satisfaction was high.
>
> I don't know, but I would guess based on your results from testing
> that this form is indeed usable.
>
> As for the automatic/manual argument, both pass usablility depending
> on your users goals.  It's not a one size fits all solution.
>
>
> . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
> Posted from the new ixda.org
> http://www.ixda.org/discuss?post=26755
>
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