[IxDA Discuss] Most usable doesn't always mean best solution

[Todd Zaki Warfel]

On Mar 3, 2008, at 3:14 PM, Caryn Josephson wrote:

> For the 'ice cream' type of questions, 9 months later when they've  
> forgotten their password, will they be able to successfully re-set  
> it, or will they have forgotten the 'answer'?

In our study, every participant avoided those questions for that very  
fear. However, that would definitely be an aspect to follow up on.  
That scenario wasn't part of our initial test and wasn't built into  
the beta.


Cheers!

Todd Zaki Warfel
President, Design Researcher
Messagefirst | Designing Information. Beautifully.
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