[IxDA Discuss] Don't listen to your customers.

[Oleg Krupnov]

Did you run across the situation when after researching the users you find
that people stick to a wrong or inefficient way of doing the target
function, and you find yourself choosing between insisting on the better
practices and thereby perhaps losing a big part of the conservative
audience, or try to please them by indulging and optimizing what they are
used to?

Oleg.
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