[IxDA Discuss] Too deep navigation on mobile phones

[Barbara Ballard]

On 9/25/07, Markus Grupp <Markus.Grupp at telus.com> wrote:
> Why not simply hit the End (red) key to exit to the idle screen? This is the standard behaviour.  One click.  Even if the application displays a confirmation alert "Would you like to exit?", it's still only :-)

One of my favorite stories from a recent usability test:

Barbara: "The application isn't yet finished.  The End key doesn't work."
Developer: "Exit is in the application menu."
Barbara: "Ah, but users hit End to exit the application."
Developer: <look of shock>
User in next room: <presses End a few times; pokes around a little
bit; finally finds Exit>
Barbara: "That behavior is normal."
Developer: <opens laptop and fixes code>

I enjoy working with developers like this.

-- 
Barbara Ballard
barbara at littlespringsdesign.com 1-785-838-3003