[IxDA Discuss] Working in an Agency v/s Innie

[Gretchen Anderson]

>But when we sign a contract to produce the website for "product x",
it's our practice >to plan for extensibility, revision, and update, and
our strategy to
>continue every engagement beyond the first deliverable.

>How about the rest of the agency folks out there?  Can I get an "amen"?

Amen! And I'll fight like hell/build great relationships to see that
design implemented well. Sometimes we budget for "support," and
sometimes it's on our dime.