[IxDA Discuss] frustation meter

[Juan Ruiz]

> For clarity, could you tell us whether you're looking for something
that provides feedback in real time the way, say, a lie-detector might
work?

 

Yes, I'm looking for something in real time, rather than asking the user
at the end of the test what they thought of the application. As Robert H
said, once users understood the process, they might change their
ratings.

 

I'm looking for a tool, (no idea of how it could be design, or if it
exists) that will measure the frustration of the user while he interacts
with the application. It could be that we either manually input the
data, or somehow the tool is able to measure the frustration (probably
this is asking for too much, and it shouldn't be like a lie detector,
too many cables, it will scare the user). 

 

I do think that manually inputting the data is more feasible, for
example, a plus / minus button to increase / decrease the frustration?

 

Are there any tools in the market? 

Have you tried to collect this type of data in real time?

 

-Juan