[IxDA Discuss] ATM interaction design

[Jim Drew]

>From: Claude Knaus <clyde7 at gmail.com>
>
>In Switzerland, maybe 15 years ago, the card used to be returned after
>the money. Since many people forgot their cards in the machine, they
>switched the order. Now, the card would be returned before the money
>was handed out. When I first encountered the new machine, I took the
>card, and almost left without the money, thinking the machine was broken.

Back to the WaMu ATM: they use flashing LED cues to indicate where the next action is from.  If the card is coming out, green lights flash as the slot.  If it's the receipt, lights flash there.  Seems to do this job fairly well.

-- Jim