[IxDA Discuss] ATM interaction design

[Claude Knaus]

On 5/11/07, Mitchell Joe <mitch at mitchelljoe.com> wrote:
> ...
> -I agree about the card swipe vs. card swallow issue. I think card
> swipe is better, for the reasons mentioned by others. (Makes it
> unlikely that you'll leave without your card.)

In Switzerland, maybe 15 years ago, the card used to be returned after
the money. Since many people forgot their cards in the machine, they
switched the order. Now, the card would be returned before the money
was handed out. When I first encountered the new machine, I took the
card, and almost left without the money, thinking the machine was
broken.

-- Claude