[IxDA Discuss] Design research

[Dan Saffer]

On May 9, 2007, at 7:56 AM, Dave Cronin wrote:

> And I will say that for the vast majority of our projects at  
> Cooper, we'd be dead in the water without research. When you're  
> designing for a sophisticated technical domain (like financial  
> modeling or computer-assisted surgery), the best way to get booted  
> up enough to be a clever designer is by spending time with  
> potential users and subject matter experts.

I absolutely agree. As I said in the article, if you need to  
understand unfamiliar domains or a challenging activity, I think  
research is essential.

Dan