[IxDA Discuss] what control to use?

[Marijke Rijsberman]

All of the responses here suggest that users would know what rights they
need. I can imagine that that's possible. 

However, as a sidelight, in all of my contact with users, that has never
been a safe assumption. Roles are typically defined in terms of system
functionality rather than in terms of the jobs that people have, and it
causes a great deal of confusion. People tell me stuff like, "I don't know
what rights I need. It's soooo frustrating. I have to go in and request
something and then it turns out it's not what I need. Then everybody is
pissed off. I still don't have access. I have to redo the form. The guys in
the data center have to set me up all over again. But all I know is that I
want what Valerie has, because I have to do what Valerie does, whatever it's
called." 

This is particularly true when they are new users and are ipso facto not
familiar with the system. 

marijke

-----Original Message-----
From: discuss-bounces at lists.interactiondesigners.com
[mailto:discuss-bounces at lists.interactiondesigners.com] On Behalf Of Valerie
Gomez de la Torre
Sent: Wednesday, May 02, 2007 10:38 AM
To: Jack Moffett
Cc: IxDA list
Subject: Re: [IxDA Discuss] what control to use?

wonderful ideas, everyone. thank you so much. you have given me more to take
back to the team. thanks again!
cheers - valerie

On 5/2/07, Jack Moffett <jmoffett at inmedius.com> wrote:
>
>
> On May 2, 2007, at 12:18 PM, Valerie Gomez de la Torre wrote:
>
> > Keep in mind that their may be up to 20 rights
> > for role 3.
>
>
> I guess I would first decide whether or not there is value in the
> role 3 rights being visible before role three is selected. For
> example, would the user see the rights and say, "Oh, I need a few of
> these." and then choose role 3? If this is the case, it may be
> preferable to have them displayed, but disabled. Otherwise, I'd go
> with Dan's suggestion:
>
> > If there is space beneath the third option,
> > a panel could simply open there, displaying the options in rows and
> > pushing down your Submit button (which I'm assuming comes after this)
> > lower on the page.
>
>
> If you use a pop-up, you may want to include a readout of the
> selected rights below the role 3 selection. Of course, this could
> become a space issue if they select a lot of rights.
>
> Another thing to keep in mind is the future of your application. Are
> these options likely to change? Might the first two roles end up
> having rights lists associated with them as well? Thinking about how
> it will scale may influence your decisions now.
>
> Jack
>
>
>
> Jack L. Moffett
> Interaction Designer
> inmedius
> 412.459.0310 x219
> http://www.inmedius.com
>
> I am in search of the
> simple elegant seductive
> maybe even obvious IDEA.
> With this in my pocket
> I cannot fail.
>
>           - Tibor Kalman
>
>
> ________________________________________________________________
> Welcome to the Interaction Design Association (IxDA)!
> To post to this list ....... discuss at ixda.org
> List Guidelines ............ http://listguide.ixda.org/
> List Help .................. http://listhelp.ixda.org/
> (Un)Subscription Options ... http://subscription-options.ixda.org/
> Announcements List ......... http://subscribe-announce.ixda.org/
> Questions .................. lists at ixda.org
> Home ....................... http://ixda.org/
> Resource Library ........... http://resources.ixda.org
>
________________________________________________________________
Welcome to the Interaction Design Association (IxDA)!
To post to this list ....... discuss at ixda.org
List Guidelines ............ http://listguide.ixda.org/
List Help .................. http://listhelp.ixda.org/
(Un)Subscription Options ... http://subscription-options.ixda.org/
Announcements List ......... http://subscribe-announce.ixda.org/
Questions .................. lists at ixda.org
Home ....................... http://ixda.org/
Resource Library ........... http://resources.ixda.org