[IxDA Discuss] [iai-members] eBay redesign

[Tom Dell'Aringa]

On 6/20/07, Sascha A. Carlin <sc at itst.net> wrote:
>
> First, the people visited are volunteers, maybe they are even incentived
> to do
> so. What is their agenda? Do they really behave natural? How would you
> feel,
> being surrounded by three to five strangers carrying notebooks and lurking
> over
> your shoulder?


This is true of virtually *any* type of usability testing. Are you then
discounting all methods based on the fact that they are incentived
volunteers? :) Whether it's 3-5 or 1 person, that's your typical usability
setting - a volunteer and one or more observers.

It seems to me the "in the wild" exercise of watching ebayers in their
element was an excellent idea as well.

Tom