[IxDA Discuss] Confirmation dialogs - the devil himself, or a necessary evil?

Alan Cooper Alan at cooper.com
Wed Jun 13 14:13:54 PDT 2007


"Unless, of course, we wanted to add one to the cancel button of the
countdown: "Are you sure you want to cancel the countdown?"
yes / no / cancel / abort / restart""


Please, tell me that was a joke.

__________
Cooper | design for a digital world
Alan Cooper
alan at cooper.com | www.cooper.com
__________ 
"Starbucks is selling a public gathering place. Coffee is the enabling
mechanism."-James Howard Kunstler
 

-----Original Message-----
From: discuss-bounces at lists.interactiondesigners.com
[mailto:discuss-bounces at lists.interactiondesigners.com] On Behalf Of
Shaun Bergmann
Sent: Wednesday, June 13, 2007 1:58 PM
To: discuss at lists.interactiondesigners.com
Subject: Re: [IxDA Discuss] Confirmation dialogs - the devil himself,or
a necessary evil?

Alan --
'Human Nature' vs 'Human Error'...
Good point.  Interesting how years and years of hearing (and
admittedly sometimes being) the apologist, my kneejerk categorization
of a user triggering an undesired result was 'Human Error'.

I'd compare it to a toddler reaching out and grabbing the cherry of
a lit cigarette in the ashtray: We certainly wouldn't blame the
blister on the baby.

Jim -- 
Nice! Elegant solution.  With that in mind I'm definately leaning
towards the answer being 'The Devil himself'.  I can't come up
with any other circumstances at this point that justify the prompt.

Unless, of course, we wanted to add one to the cancel button of the
countdown:
"Are you sure you want to cancel the countdown?"
yes / no / cancel / abort / restart"
Shaun


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