[IxDA Discuss] How would you use this report?

[Tom Dell'Aringa]

On 7/3/07, pauric <radiorental at gmail.com> wrote:
>
> The report seems ripe for directing/prioritizing menu & content.  That
> is, to me a lot of the stats are not far off card sort results (e.g.
> pages 5 & 6).


Good point.

Some of the questions are suggestive and questionable.  E.g. page 14:
> 'I would like to have an IM chat with a representative from a
> graduate program on my list. 39%'
> Then on the following page 15: 'Would you consider sending an IM to
> a college representative through the school's website? - yes 76%'
>
> I think this is where the report is a little wanting and maybe you
> can focus your limited research time on IM placement/functionality
> within the site?


I wondered about the IM stuff myself. I would definitely like to know more
about how they would want to use IM, and I think it would be different
between groups. I see IM as slightly intrusive from those you don't know,
but OTOH if I have supplied my IM name... then I guess you are giving
permission to be contacted. Seems like an odd way to go about searching for
a school, but I'm not those users.

On our side, we don't have a corporate policy on IM other than to say that
it is tolerated (in other words, they don't particularly like it, and they
see it as a security threat). So there's a disconnect between our policy and
the possible user desire to use IM in this manner as well, which would need
to be solved.

Thanks for the input!

Tom