[IxDA Discuss] Anyone succeeded in getting a usability-only release?

[Renato Almeida]

It is true that it was part of a larger project that included some new
features, but a significant part of the cost of the release was dedicated to
usability enhancements.

Renato


On 1/31/07, Renato Almeida <rfurno at gmail.com> wrote:
>
> I was able once to schedule significant changes to a particular module of
> the application just to address usability. It was somewhat easy to justify
> by showing the time customer support had to spend on solving issues due to
> the complexity of the application or elaborated steps that users had to
> follow in order to accomplish tasks. That particular module had to do with
> installation and configuration of certain modules and used to demand a lot
> of technical knowledge from users.
> As a matter of fact, showing "after-change" numbers of the customer
> support time spent on it made easier to justify usability enhancements to
> other parts of the application.
>
> Renato
>
>
>  On 1/31/07, jackbellis.com <jackbellis at hotmail.com> wrote:
> >
> > Have any of you ever succeeded in getting a software release dedicated
> > solely to usability fixes? I guess I'm primarily addressing in-house
> > specialists... presumably consultants are often engaged to address solely
> > usability.
> >
> > Thanks, www.jackbellis.com
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