[IxDA Discuss] Anyone succeeded in getting a usability-only release?

[Jon Strande]

Jack,

Yes. It started with an extensive set of customer visits across the
globe. Those visits resulted in two main pieces of feedback:

1.) The site is hard to use / hard to navigate
2.) Inconsistent information

We took those findings to the c-level managers and they were sold
after they saw the customer quotes on the first slide...

I'd be happy to provide any additional details - let me know.

Jon


On 1/31/07, jackbellis.com <jackbellis at hotmail.com> wrote:
> Have any of you ever succeeded in getting a software release dedicated solely to usability fixes? I guess I'm primarily addressing in-house specialists... presumably consultants are often engaged to address solely usability.
>
> Thanks, www.jackbellis.com
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