[IxDA Discuss] Rationale for *not* using UCD
Ari Feldman
ari1970 at gmail.com
Thu Feb 1 16:10:48 PST 2007
well, they were very old school and conservative. CH is a club marketer.
they made more money off getting new customers than keeping them. damn bean
counters.
anyway, i merely used them as an example of how some companies ignore UI
theory for the quick buck.
On 2/1/07, Doug Murray <MurrayDB at ldschurch.org> wrote:
>
> >>> "Ari Feldman" <ari1970 at gmail.com> 2/1/2007 1:36 PM >>>
> <snip> i used to work for columbia house.com back in the
> day when they still had millions of customers.
> <snip>
>
> Perhaps they might still HAVE millions of customers if they payed
> attention to
> those customers.
> Just a thought...
>
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