[IxDA Discuss] Usability as Feature

Jared M. Spool jspool at uie.com
Thu Feb 1 14:11:37 PST 2007


On Feb 1, 2007, at 2:27 PM, David Malouf wrote:

> In the enterprise world the equivalent is authentication management.
> In workflow process management there are a ton of flows that exist  
> (are
> created) for the benefit of others who are not using that workflow.  
> Most
> of these surround issues of trust management that I don't see going  
> away
> but due to issues of Sax-Ox and the SEC will increase over time.

It sounds like your assumption is these constraints (Sar-Box  
compliance, SEC regulations) do not permit creativity. I don't have  
the same assumption. I believe that design is about coming up with  
novel solutions within a constrained problem space.

Even the problem you say that people don't want to pay for things  
isn't true, as people throw money at the most frivolous of  
activities. People want a good deal and if they perceive they are  
getting one, are very willing to throw money at it. Again, creating  
the perception of a good deal is a design problem.

Just because we don't know today how to make this work doesn't mean a  
creative solution is impossible.

Jared





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