[IxDA Discuss] discount usability testing on the web, e.g. http://www.usertesting.com/

Alexander Baxevanis alex.baxevanis at gmail.com
Fri Dec 7 02:32:18 PST 2007


What looks really silly is what they mention on this page:

http://www.usertesting.com/WhoAreUserTesters.aspx

Just by looking at the phrase "People who are especially good at
usability testing" you can imagine that the results can be quite
skewed.

"[...] user testers are filtered out [...] because of the customer
ratings they receive. So the quality of our user testers continues to
improve."

Just great, if the testers say something about your site that you
don't like, you can always give them a bad rating...

If anyone has got the time to do an experiment, i.e. make a mock site
with a few usability issues and try to test it with this company, it
would be fun to see the results. I'm up for paying the $19 just to see
what happens...

Cheers,
Alex

On Dec 7, 2007 1:32 AM, David Cortright <davecort at gmail.com> wrote:
> After working mostly for big corps with deep pockets to have dedicated
> usability folks on staff, I now find myself in a start-up environment where
> I'm pretty much it as far as design goes. I'd like to do some user testing
> and would love to outsource it.
>
> Does anyone have experience with http://www.usertesting.com/ or other
> similar services? Or more broadly, what would you recommend? I actually have
> done testing myself before (in fact that was my first job in the industry as
> an intern) but I'd rather spend my time on design if I can get reasonable
> results otherwise.
>
> Thanks!
> ·Dave
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