[IxDA Discuss] ATM interaction design

[Manish Pillewar]

ATMs in India suck in the card if not removed within 5
seconds after the transaction is over and the user has
refused further transactions. It does give out the
beep during the 5 seconds before it pulls it in.

Its a good step in case you do forget to take your
card AND hopefully no one else is behind you in the
line.

Just a simple problem: once the card is in, and the
ATM is not at the bank location, i have to sweat it
out a bit to get my card back. And it could take more
than 24 hrs to get it back.
I guess, a little trade off to keep my money with me,
is acceptable eh?

Manish Pillewar
Sr. User Experience Designer
Bangalore

Clue to another issue: The Decimal Point




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