[IxDA Discuss] ATM interaction design

pauric radiorental at gmail.com
Fri Apr 20 05:31:48 PDT 2007


Jon "I like the machines that are only a card swipe, so the
card is never in the machine. No chance of leaving it behind when it
never leaves your hand."

I've seen swipe machines that require a final step to loop back in to
the start, else print print receipt.  We have one in our workspace.
50% of the time I go up to the machine there's an automatically
printed receipt from the previous user.  While there's no sensitive
financial information on there, you can see how much someone has left
in their account.

I was an intern at AT&T NCR's research facility about 12 years ago,
back then the primary design focus was on physical security.  I guess
the lifespan on these machines deems that we'll see this design
directive for a while.


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