[IxDA Discuss] corporate users & usability

[McCarthy, Ann Marie]

You should consider Deborah Mayhew's work called "User Efficiency:
Evaluation and Design". She addresses that user specifically.
http://drdeb.vineyard.net 

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Sent: Tuesday, September 19, 2006 3:30 AM
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Subject: [IxDA Discuss] corporate users & usability

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Hi All,

1) Do you know interesting literature or other resources  about the
needs of "data entry users" and usability?
2) Do any of you know of any Microsoft guidelines for applications for
corporate users?

My education was more focussed on website usability for media companies
and B2C applications. B2B can be a rather different world.

In my case I have to deal with users that have to use the program
intensively. They want to put a lot of information in the system in a
efficient flow. Things like a inductive user interfaces (Microsoft), or
wizards don't work for them. The other part is that I work for a more
traditional company which sells software to directors, quite different
compared when selling software to the people who use it.

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