[IxDA Discuss] Do these companies do user research or utesting?

Christian Crumlish CCrumlish at extractable.com
Thu Nov 16 15:41:06 PST 2006


Formal testing? I wonder. I gather that at least Flickr, especially
during its seemingly neverending beta period, was updated constantly
based on user behaviors and feature requests. Could that be considered
"real-world testing"?

Christian Crumlish
Director of Strategic Services, Extractable
Director, IT/Web Projects, IA Institute

> -----Original Message-----
> From: discuss-bounces at lists.interactiondesigners.com 
> [mailto:discuss-bounces at lists.interactiondesigners.com] On 
> Behalf Of Hayden Vink
> Sent: Thursday, November 16, 2006 3:24 PM
> To: Donna Maurer
> Cc: discuss at ixda.org
> Subject: Re: [IxDA Discuss] Do these companies do user 
> research or utesting?
> 
> I don't know about any of those companies, but I agree with 
> Chris Fahey that there's a lot to be said for "user research 
> smoke and mirrors":
> http://www.graphpaper.com/2006/07-10_user-research-smoke-mirro
rs-part-1-design-vs-science
> 
> Hayden
> 
> On 11/17/06, Donna Maurer <donnam at maadmob.net> wrote:
> >
> > I'm wondering if any of you know whether these web 2.0 
> poster children 
> > do user research or usability testing (or, if they do it 
> now, whether 
> > they did before they became famous or bought):
> >
> > - Flickr
> > - Del.icio.us
> > - Threadless
> > - Youtube
> > - Digg
> > - Upcoming
> > - Lastfm
> > - Etsy
> >
> > I know I could approach each of them, but I'm guessing some of you 
> > know the answers...
> >
> > Why do I want to know? I'm writing a keynote at the moment and 
> > exploring the idea that plenty of terrific stuff gets done without 
> > either of these...
> >
> > Ta
> >
> > Donna
> >
> >
> > --
> > Donna Maurer
> > Maadmob Interaction Design
> > e: donna at maadmob.net
> > web: http://maadmob.net/maadmob_id/
> > book: http://rosenfeldmedia.com/books/cardsorting/
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> 
> 
> -- 
> 
> Hayden Vink
> 
> HANSEL > Research, Strategy & Interaction Design 
> ________________________________________________________________
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