[IxDA Discuss] Thoughts on skinning/customizing enterprise apps?

[Josh Seiden]

This is where I would look at the "experience goals"
you have defined/discovered for your user population. 

What kind of experience do they want to have with the
product? Do they want no-muss, no-fuss, wrinkle-free?
Do they want a highly personal experience? In what
ways will this skinning feature allow them to meet
this goal?

Then, what is the value of satisfying that experience
goal? What happens if you don't satisfy it? What is
the relative value compared to satisfying their other
types of goals (typically "end goals")? 

JS

--- "Wilson, Russell" <Russell.Wilson at netqos.com>
wrote:

> This is the direction we were considering, but
> I have to ask "is it worth it?"  Is the extra
> work to provide this capability (the cost) less than
> the ultimate benefit perceived by the user?  Will
> you
> get a reasonable ROI for doing this?  If you have
> 1000
> users and only 2 care or take advantage of it...