[IxDA Discuss] Thoughts on skinning/customizing enterprise apps?

[Wilson, Russell]

I am often presented with the idea of skinning or
providing customizaton for the presentation of our 
enterprise apps.  

Any thoughts on the real user benefits/value of this?

I ask because I am against doing things "just because we can",
and there are many issues to consider - breaking branding and
identity, support concerns, etc.

If the customization options are trivial (e.g allow users to change
the color of window title bars) it would lessen the concerns, but
then how beneficial is it really to users?  Is it just another
"hey you can also do this" (when in reality they probably never
will or don't really care).

Thanks,
Russ


Russell Wilson | Director of Product Design  
NetQoS, Inc. | 5001 Plaza on the Lake, Austin, TX 78746
512.334.3725 | russell.wilson at netqos.com 

NetQoS: Performance Experts
www.netqos.com