[IxDA Discuss] "Wrong password"
George Schneiderman
schneidg at earthlink.net
Fri May 26 11:57:18 PDT 2006
I recommend standardizing everywhere on "username" rather than "user name", thus eliminating any potential for confusion between the user's actual name (e.g. Jane Smith) versus her username (jsmith243). The potential for confusion may not exist in every context, but it is best to be consistent in your usage.
--George
-----Original Message-----
>From: Livia Labate <liv at livlab.com>
>Sent: May 26, 2006 2:44 PM
>To:
>Cc: discuss at ixda.org
>Subject: Re: [IxDA Discuss] "Wrong password"
>
>[Please voluntarily trim replies to include only relevant quoted material.]
>
>> What are your favorite (and least favorite) error messages/error
>> handling scenarios for our oh-so-beloved use case, "user enters
>> incorrect password"?
>
>I was actually revising the text for this message as your email came in.
>I'm assuming you are thinking of this use case for the sign in scenario,
>not the creating a new password or editing an existing password scenario.
>
>In the context of my app, I can only validate the form after submission,
>so I'm returning a validation error message above of the authentication
>widget (in this app there isn't much else on the screen).
>
>These are my specs for this scenario:
>
>MSG04. invalid_login
>TYPE: validation
>CASE: If authentication combination is not valid
> (wrong password or user name does not exist)
>TEXT: Your User Name and Password don?t match. Please check your
>spelling and try again.
>
>For context, here are the other related validation messages as well:
>
>MSG01. login_name_blank
>TYPE: validation
>CASE: If user name is not entered
>TEXT: Please enter your User Name.
>
>MSG02. login_pass_blank
>TYPE: validation
>CASE: If password is not entered
>TEXT: Please enter your Password.
>
>MSG03. login_both_blank
>TYPE: validation
>CASE: If user name and password are not entered
>TEXT: Please enter your User Name and Password to sign in.
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