[IxDA Discuss] "Wrong password"

Livia Labate liv at livlab.com
Fri May 26 11:44:49 PDT 2006


> What are your favorite (and least favorite) error messages/error
> handling scenarios for our oh-so-beloved use case, "user enters
> incorrect password"?

I was actually revising the text for this message as your email came in. 
I'm assuming you are thinking of this use case for the sign in scenario, 
not the creating a new password or editing an existing password scenario.

In the context of my app, I can only validate the form after submission, 
so I'm returning a validation error message above of the authentication 
widget (in this app there isn't much else on the screen).

These are my specs for this scenario:

MSG04. invalid_login
TYPE: validation
CASE: If authentication combination is not valid
      (wrong password or user name does not exist)
TEXT: Your User Name and Password don’t match. Please check your 
spelling and try again.

For context, here are the other related validation messages as well:

MSG01. login_name_blank
TYPE: validation
CASE: If user name is not entered
TEXT: Please enter your User Name.

MSG02. login_pass_blank
TYPE: validation
CASE: If password is not entered
TEXT: Please enter your Password.

MSG03. login_both_blank
TYPE: validation
CASE: If user name and password are not entered
TEXT: Please enter your User Name and Password to sign in.



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