[IxDA Discuss] Broadband Video Help

[Richard Martin]

Hi all,

 

We are starting a project testing the usability of broadband video. One of
the challenges that has come up during pilot tests is that viewing video on
certain web sites (CNN, video.msn.com, etc.) causes our internet connection
to flake out. This happens in Both IE and Firefox and our DSL Modem does not
seem to disconnect at any point. We tend to think that this is an issue with
our router as rebooting it fixes the issue until we access video on these
sites again. [Linksys Model BEFW1154, 4 port, 802.11b wireless . It's around
2 years old at this point.]

 

Does anyone have suggestions for fixes or suggestions for replacement
equipment?

 

Regards,

 Rich

 

Richard Martin

Senior Analyst, Usable Products Company

+1.212.929.8599 x12

rmartin at usableproducts.com