[ID Discuss] Issue tracking tool

[Chad Jennings]

Hello. I apologize as this is may be more of a project management 
question.

We are near the beginning of an interface design project with an Asian 
based client. All of the client representatives; designers, developers, 
marketing, you name it is based in Asia. Given cuts in travel budget 
actual face time will be minimal.  We recognize that time and language 
differences will make communication and issue/ question tracking a 
challenge.

So, I am looking for a online issue/question tracking tool. Similar to 
bugtracking, but for open interaction design questions/ discussions. 
Basically it allows a team member to post an open question, such as 
"Should the remote control have a Back instead of an Exit button?" 
which opens an online discussion thread. The thread continues back and 
forth with the client team until the question is closed. One could 
possibly attach a document/ image to a thread as well. It also needs to 
be secure Very simple. No need for video conferencing, shared 
calendars, contacts, and their ilk.

I am positive there must be some off-the-shelf software that serves 
this purpose at a low cost, with minimal overhead, and all in a simple 
user-friendly shell?

Any suggestions?

Thanks,
Chad



| Chad Jennings
| frame interaction
|
| chad at frameinteraction.com
| 415.425.2707

_